Internationally Recognized Technology and Customer Experience Speaker

NSA Professional MemberReferred customers are four times more valuable to your business, spending twice as much as other customers and referring twice as many customers themselves. What if you could create an experience that would motivate your customers to tell everyone about you? Sounds great, right? In my keynote and workshop programs, I teach companies how to deepen customer relationships, improve responsiveness, and improve overall readiness to meet customer needs by using technology, data, and analytics to their advantage. Drawing upon my experience as a user experience designer, marketer, and product manager, I inspire companies to craft experiences that surprise and delight both their customers and employees.

Connect with Evan

I am an author, keynote speaker, and marketing technologist who works to make digital experiences more personal, more useful and more effective. I offer keynotes and workshops based on my latest book, Blue Goldish: Using Technology, Data, and Analytics to Drive Both Profits and Prophets. I have appeared on numerous media outlets including CBS Sunday Morning, NPR’s Fresh Air, The New York Times, the Atlantic, Popular Science and PBS Newshour.

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Recent Media Appearances

Date Appearance Details
Talk of Iowa

Radio: Iowa Public Radio

Television: WRAL News
BBC World Service

Radio: BBC World Service
Who owns your digital afterlife?

Newspaper: San Jose Mercury News
NPR: Under the Radar

Radio: WGBH, Boston