Resume

Specialties

Web Strategy, Information Architecture, Interaction Design, Design Research, Usability Testing, Database Design, Taxonomy Development, Web Implementation

Experience

User Experience Designer at Capstrat
Raleigh, NC
May 2008 – Present

  • Developed and presented Web strategies, information architectures and wireframes to clients
  • Conducted user research including usability testing, surveying, interviewing, and card sorting

User Experience Design Intern at Capstrat
Raleigh, NC
August 2007 – May 2008

  • Created wireframes and specifications for client Web sites
  • Performed user research including surveying and card sorting
  • Participated in brainstorming sessions for Web functionality
  • Clients include BlueCross BlueShield of North Carolina, RBC, Scandinavian Child, UNC-Chapel Hill

Technical Co-Op at IBM
Research Triangle Park, NC
May 2007 – August 2007

  • Analyzed technical documentation and made recommendations to improve structure
  • Established methodology and guidelines for content analysis and classification
  • Worked in a student-formed team with limited managerial oversight
  • Presented to upper-level management

Information Technology Assistant at The Coastal Companies
Holden Beach, NC
June 2006 – August 2006

  • Performed network management and help desk tasks
  • Assisted in implementation of a enterprise-wide Microsoft Exchange project

Education

Master of Science, Information Science, expected 2011
School of Information and Library Science
University of North Carolina at Chapel Hill
Bachelor of Science, Information Science, 2008
Minor in Music
School of Information and Library Science
University of North Carolina at Chapel Hill

Honors and Awards

Phi Mu Alpha Collegiate Honor Award, 2008
Cape Fear Award, BSA, 2004
Eagle Scout, 2000

Leadership Experience

Usability Professionals Association, Triangle Chapter
Vice President of Social Programs, 2009
Marching Tar Heels
Pep Band Conductor, 2007-2008
Section Captain, 2006-2008
Phi Mu Alpha Sinfonia Fraternity, Alpha Rho Chapter
President, 2007-2008
Vice President, 2006-2007

Technical Skills

Software Applications

  • Adobe Photoshop, Illustrator, InDesign, Fireworks, Dreamweaver
  • Microsoft Word, Excel, PowerPoint, Access, Outlook/Entourage, Publisher, Project, Visio
  • AxureRP

Web Technologies
XHTML, PHP, SQL, XML, CSS, TCP/IP Networking, Basic Unix

References

Available Upon Request