Resume

Objective

Employment in Information Systems or a related field

Education

University of North Carolina at Chapel Hill

Bachelor of Science in Information Science, May 2008

Experience

Capstrat

Raleigh, NC
May, 2008 - Present

User Experience Designer

Capstrat

Raleigh, NC
August, 2007 - May, 2008

User Experience Design Intern

  • Created wireframes and specifications for client web sites
  • Developed web site architecture
  • Performed user research including surveying and card sorting
  • Evaluated competitor web sites
  • Worked with clients in the health insurance, banking and retail industries

IBM

Research Triangle Park, NC
May, 2007 - August, 2007
Technical Intern

  • Worked in a student-formed team with limited managerial oversight
  • Analyzed documentation and made recommendations to increase findability
  • Considered user experience and information architecture research
  • Established methodology for content analysis
  • Established guidelines for content classification
  • Presented to upper-level management

The Coastal Companies

Holden Beach, NC
June, 2006 - July 2006
Information Technology Assistant

  • Performed end user support functions, including networking, installation, troubleshooting and help desk tasks
  • Assisted in implementation of a Microsoft Exchange project

Cox Investments, Inc.

Holden Beach, NC
May, 2003 - July, 2006
Customer Service Representative/Manager

  • Supervised 1-2 employees as Shift Manager
  • Assisted customers with inventory selection and payment
  • Produced marketing collateral, including coupons, flyer’s, print advertisements, and web site
  • Developed database system to handle sales tracking and inventory
  • Installed and configured computerized point of sale system

Blueocean Multimedia

Holden Beach, NC
June, 2004 - July, 2006
Computer Support Representative

  • Performed computer support services including virus removal, malware removal, and various other hardware, software, and network issues
  • Maintained various web sites and designed web-based advertisements

University of North Carolina Bands

Chapel Hill, NC
August, 2005 - May, 2006

Web Site/Office Assistant

  • Responsible for maintenance of web site and providing technical office support
  • Developed new web site to include a more modern appearance and functionality, implementing HTML/CGI based forms for e-mail submission as well as for event registration
  • Continued to maintain site on a volunteer basis after employment

University of North Carolina: Department of Music

Chapel Hill, NC
August, 2004 - May, 2005

Web Site Assistant III

  • Maintained departmental web site
  • Designed course web sites
  • Prepared CD recordings for on-line streaming

Honors

Cape Fear Award

Presented to adult leaders for outstanding service to youth in the Boy Scout program, awarded 2005

Eagle Scout

Boy Scouts of America, awarded 2000

Leadership

Marching Tar Heels, 2004-2008

  • Pep Band Conductor, 2007-2008
  • Section Captain, 2006-2008
  • Online Producer, 2005-2008

Phi Mu Alpha Sinfonia Fraternity, Alpha Rho Chapter

  • President, 2007-2008
  • Vice President, 2006-2007
  • Secretary, 2005-2006

Technical Skills

Office Software Applications

Microsoft Word, Excel, PowerPoint, Access, Outlook, Publisher, Project, Visio

Multimedia Applications

Macromedia Fireworks, Dreamweaver, Flash (Limited Action Script Experience)

Adobe Photoshop, Illustrator, InDesign

Technologies

XHTML, PHP, MySQL, XML, CSS, TCP/IP Networking, General Troubleshooting

References

Available Upon Request